1. Introduction

Welcome to Divine Grace Travel & Tours (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://divinegracetravel.com or use our travel-related services, including air ticketing, visa processing, hotel reservations, travel insurance, and customized tour packages.

By using our website or services, you agree to this Privacy Policy.



2. Information We Collect

a. Personal Information

We may collect the following personal information:

  • Full name

  • Email address

  • Contact number

  • Passport or government ID details (for visa and ticketing purposes)

  • Travel details and preferences

  • Payment or billing information (processed securely through trusted gateways)


b. Non-Personal Information

We may automatically collect:

  • IP address and device type

  • Browser type and version

  • Pages visited and time spent on the site

  • Cookies and analytics data to improve website performance



3. How We Use Your Information

We use your information to:

  • Process travel bookings, flight tickets, and visa applications

  • Communicate with you regarding your inquiries, confirmations, or updates

  • Provide customer support and personalized travel assistance

  • Improve our website experience and service offerings

  • Send travel deals, offers, or newsletters (only if you’ve subscribed)

  • Comply with legal, tax, and regulatory obligations



4. Sharing and Disclosure

We do not sell or rent your personal information.
However, we may share it with:

  • Airline companies, embassies, and travel partners for booking and visa processing

  • Payment gateways for secure transactions

  • Legal authorities if required by law

  • Service providers that help us operate our business (e.g., hosting, email systems)

All partners and third-party service providers are required to maintain strict confidentiality.



5. Cookies and Tracking

We use cookies to:

  • Enhance your browsing experience

  • Analyze traffic and user behavior

  • Personalize content and offers

You can disable cookies in your browser settings, but doing so may affect website functionality.



6. Data Security

We take reasonable precautions to protect your data using:

  • SSL encryption

  • Firewalls and secure servers

  • Restricted access to personal data

While we strive to safeguard your data, no method of online transmission is 100% secure.



7. Your Rights

You have the right to:

  • Access or request a copy of your data

  • Request corrections or deletions

  • Withdraw consent for marketing emails

  • Contact us for any privacy-related concerns

To exercise these rights, please email us at info@divinegracetravel.com (Nepal) or usa@divinegracetravel.com (USA).



8. Third-Party Links

Our website may contain links to external websites (e.g., airline or hotel booking partners).
We are not responsible for their content or privacy policies. Please review their policies before submitting any personal data.



9. Policy Updates

We may update this Privacy Policy periodically.
The latest version will always be available at https://divinegracetravel.com/privacy-policy with a revised effective date.



10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:


Nepal Office

📍 Banepa, Kavrepalanchowk, Nepal
📞 9851405088 | 9869026404 | 9808934695
📧 info@divinegracetravel.com


USA Office

📍 Wyoming, Michigan, USA
📞 +1 616 965 2463
📧 usa@divinegracetravel.com

🌐 Website: https://divinegracetravel.com